PRIMA FUTBOL PRIVACY POLICY

Prima Futbol is a product of Prima Futbol. ("Prima Futbol"). Prima Futbol respects your privacy and is committed to protecting the personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by Prima Futbol. Please note that Prima Futbol reviews and updates this Privacy Policy occasionally as needed without notice. Therefore, you should review this policy's terms periodically to ensure that you are aware of how Prima Futbol collects and uses personal information. Using our website, you consent to the collection and use of your personal information by Prima Futbol, as explained below.

Effective Date: [April 21st 2025]

1. PERSONAL INFORMATION

You have complete control over your personal information. You can visit our website without providing us with any personal information. However, there are instances where we must have your personal information for us to grant you access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, date of birth, etc.), information request data, and response data ("User Information").

We may collect personal information through:

Forms: Including membership enrollment forms, sign-up forms, and contact forms

Email: Customer service inquiries, form submissions, program questions

Cookies: Including on this website and social media pages

Direct Communication: Phone calls, in-person conversations, and correspondence

Our lead generation ads may be used for various purposes, including newsletter/marketing signups (email address, name), new member outreach (email address, name), and program promotion (email address, name). We may collect this information through our website and social media platforms and use third-party cookies to aid in this.

2. INFORMATION WE COLLECT

Registration & Membership Information:

Full name (parent/guardian and participant)

Date of birth

Email address

Phone number

Payment method information (processed securely)

Emergency contact information

Medical conditions, limitations, or injuries

Signature

Program Information:

Training session attendance and progress

Billing and payment history

Communications with our staff

Photos & Videos:

Images and videos of participants (only with consent per our Photo & Video Release form)

Automatic Information:

Website usage data (IP address, browser type, pages visited)

Cookies and similar tracking technologies

3. USE OF USER INFORMATION

We intend to use such information to support your relationship with Prima Futbol by:

Processing membership enrollments and managing recurring payments

Providing and improving our training programs

Communicating with you about membership status, schedules, and updates

Responding to inquiries and customer service requests

Obtaining emergency medical treatment if necessary

Marketing and promotional purposes (only with consent)

Complying with legal obligations

Preventing fraud and ensuring safety

Designing website content suitable for your needs

Creating a user profile to better serve you

Contacting you electronically or otherwise

If you decide that we should not use your personal user information to contact you, please let us know, and we will not use that information for such purpose. However, please do not submit any user information if you are less than 18 years of age without parental consent.

4. THIRD-PARTY SERVICES

Zen Planner:
Prima Futbol uses Zen Planner to manage memberships, payments, and scheduling. Your information may be shared with Zen Planner to the extent necessary to provide these services. Zen Planner is bound by confidentiality obligations and only uses your information for the purposes we specify.

General Policy:
Prima Futbol does not sell, trade, or transfer user information to third parties. We disclose user information only if:

We have your consent

We need to share it to provide you with the products and/or services you requested

We respond to a court order

You violate our Terms of Use

You may separately agree to provide your personal information to third parties that provide content for Prima Futbol offerings. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

5. COOKIES

Prima Futbol uses "cookies". A cookie is a small data file that a website can transfer to a visitor's hard drive to keep records of visits to such a site. A cookie contains information such as your username and password, which helps us recognize your visited pages and improve future visits. The only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data from your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted.

We do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies or refuse all cookies by turning them off in your web browser. However, access to some of our secured website(s) may require cookies, so you must enable cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our website, even without accepting a cookie.

6. GOOGLE ANALYTICS & REMARKETING

We use Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interests Reporting to advertise online. Third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.

To opt-out of Google Analytics Advertising Features, you can use this tool:
https://tools.google.com/dlpage/gaoptout/

7. FACEBOOK PIXEL NOTICE

With your permission, our website utilizes the Facebook Pixel service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). This tool allows us to follow the actions of users after they are redirected to our website by clicking on a Facebook advertisement. Thus, we can record the efficacy of Facebook advertisements for statistical and market research purposes. We also use this data to improve our advertising and retarget you with further advertising on Facebook.

You can find more information about and revoke your permission here:
https://www.facebook.com/ads/website_custom_audiences/

Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes in accordance with Facebook's Data Use Policy:
https://www.facebook.com/about/privacy/

8. DATA SECURITY & ACCURACY

The accuracy and security of your User Information are important to Prima Futbol. You may review and request updates to your User Information retained by contacting us. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner.

Prima Futbol is committed to taking reasonable steps to protect your information from unauthorized access and use. We have implemented appropriate physical, electronic, and managerial policies and procedures to secure your personal User Information, including:

Encrypted payment processing

Secure data storage

Limited staff access to sensitive information

Procedures to maintain accurate, complete, and current user information

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. USERNAMES & PASSWORDS

Access to certain content on our website may be allowed under an agreement between you and Prima Futbol and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain Prima Futbol website(s) containing certain confidential information, products, services, or promotional offers. By accessing and using our protected and secured website(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use.

10. CHILDREN'S INFORMATION

Prima Futbol serves participants under 18 years old. Parents and guardians are responsible for providing consent to our information practices. We do not knowingly collect information from children without parental consent.

11. YOUR RIGHTS & CHOICES

You have the right to:

Access your personal information

Request corrections to inaccurate information

Request deletion of your information (subject to legal requirements)

Opt-out of marketing communications

Withdraw consent for photo/video use

To exercise these rights, contact us at [your email] or [your phone number].

12. EXTERNAL LINKS

Prima Futbol website provides links to other third-party websites. Even if the third party is affiliated with Prima Futbol through a business partnership or otherwise, Prima Futbol is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only, and you access them at your own risk.

13. POLICY UPDATES

We may update this Privacy Policy from time to time. Changes will be effective when posted to our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Prima Futbol
Email: [email protected]
Phone: +1 289 907 1257
Address: 3200 Sideroad 10, Bradford, ON L3Z 3S4
Website: Primafutbol.com

Please also see our Terms of Service and Membership Agreement, which describe additional policies governing the use of Prima Futbol services.